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We love to chat about your travel plans and are happy to talk if you have any questions.
Opening hours
Monday – Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Frequently asked questions
Have more questions? Contact us.
How can I book a tour?
You can book by submitting an enquiry on our website, contacting us via WhatsApp, or emailing us directly. Our team will confirm availability and guide you through the booking process.
What is included in the tour package?
All safari packages typically include transport, accommodation, meals, park entry fees, professional driver-guide services, and bottled water unless stated otherwise.
What is the cancellation policy?
Most tours allow free cancellation up to 24–48 hours before departure, depending on the package. Full details are provided during booking confirmation.
Are there any age restrictions for the tour?
Most safaris are family-friendly. However, some activities (like long treks or balloon safaris) may have age or health recommendations.
What should I pack for the tour?
We recommend light clothing, a warm jacket for early mornings, comfortable shoes, sunscreen, insect repellent, a hat, and a camera.
How can I contact customer support during the tour?
You can reach our support team anytime via phone or WhatsApp. Emergency contact details are also shared before departure.